Files
rpi-eeprom/.github/ISSUE_TEMPLATE/bug_report.yml
2022-02-11 08:54:21 +00:00

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YAML

name: "Bug report"
description: Create a report to help us fix your issue
body:
- type: markdown
attributes:
value: |
**Is this the right place for my bug report?**
This repository contains the Raspberry Pi 4, Pi400 and CM4 bootloader EEPROM images and installation scripts.
Please report boot issues for the earlier models at the GPU firmware repo [github.com/raspberrypi/firmware](https://github.com/raspberrypi/firmware).
If you simply have a question, then [the Raspberry Pi forums](https://www.raspberrypi.org/forums) are the best place to ask it.
- type: textarea
id: description
attributes:
label: Describe the bug
description: |
Add a clear and concise description of what you think the bug is.
validations:
required: true
- type: textarea
id: reproduce
attributes:
label: Steps to reproduce the behaviour
description: |
List the steps required to reproduce the issue.
validations:
required: true
- type: dropdown
id: model
attributes:
label: Device (s)
description: On which device you are facing the bug?
multiple: true
options:
- Raspberry Pi 4 Mod. B
- Raspberry Pi 400
- Raspberry Pi CM4
- Raspberry Pi CM4 Lite
- Other
validations:
required: true
- type: textarea
id: system
attributes:
label: System
description: |
Copy and paste the results of the raspinfo command in to this section.
Alternatively, copy and paste a pastebin link, or add answers to the following questions:
* Which OS and version (`cat /etc/rpi-issue`)?
* Which bootloader version (`vcgencmd bootloader_version`)?
* Which firmware version (`vcgencmd version`)?
* Which kernel version (`uname -a`)?
validations:
required: false
- type: textarea
id: Logs
attributes:
label: Bootloader logs
description: |
If the problem can't be diagnosed from the bootloader HDMI diagnostics screen then we'll normally need to see more detailed logs to diagnose the problem.
The [Bootloader configuration](https://www.raspberrypi.org/documentation/computers/raspberry-pi.html#raspberry-pi-4-bootloader-configuration) page describes how to enable UART or NETCONSOLE logs. Please copy and paste the log output here.
validations:
required: false
- type: textarea
id: USB
attributes:
label: USB boot
description: |
Before using USB as the boot device it's advisble to verify that the USB device works correctly from Raspberry Pi OS. Please specify the make and model of the USB device plus any HUBs or USB/SATA adapters. Please also capture the output of the following command from Linux `lsusb -vvv`.
validations:
required: false
- type: textarea
id: NVMe
attributes:
label: NVMe boot
description: |
Before using NVMe as the boot device it's advisble to verify that the NVMe storage is working reliably when mounted from Linux. Please specify the make and model and also capture the following information from a working system when reporting NVMe issues.
* `sudo apt-get install nvme-cli`
* `sudo nvme list`
* `sudo nvme id-ctrl -H /dev/nvme0`
* `sudo nvme list-ns /dev/nvme0`
* `sudo nvme id-ns -H /dev/nvme0 --namespace-id=1`
validations:
required: false