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51 lines
2.1 KiB
Markdown
51 lines
2.1 KiB
Markdown
---
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name: Bug report
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about: Create a report to help us improve
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---
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This repository tracks bugs for the Raspberry Pi 4 bootloader EEPROM and Linux update scripts.
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Support questions should be posted on the Raspberry Pi [General Discussion](https://www.raspberrypi.org/forums/viewforum.php?f=63).
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If your Raspberry Pi does not boot at all then please consult the [Boot Problems](https://www.raspberrypi.org/forums/viewtopic.php?p=437084) forum post.
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**Mandatory information**
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* Raspberry Pi model
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* Board revision (cat /proc/cpuinfo | grep Revision)
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* Operating system version .
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* Details of any hardware attached e.g. links to USB
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* Photo of the HDMI diagnostics screen, UART trace.
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**Describe the bug**
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A clear and concise description of what the bug is.
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**To Reproduce**
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Steps to reproduce the behavior:
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**Expected behaviour**
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A clear and concise description of what you expected to happen.
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**Bootloader version and configuration**
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If you have modified the default bootloader release or configuration then please attach the bootloader configuration vcgencmd bootloader_config and version (vcgencmd bootloader_version)
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**SD card boot (please complete the following information):**
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- SD card type
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- Partition information (sudo fdisk -l) if you are able to obtain this from another computer.
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**Network boot (please complete the following information):**
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Network boot bug normally require one or more of the following log types. [PiServer](https://github.com/raspberrypi/piserver) is the officially supported network boot server.
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- DHCP server configuration files e.g. dnsmasq.conf
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- Wireshark binary packet capture
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- UART logs
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**USB boot (please complete the following information):**
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Verify that the the USB device works correctly when hot-plugged under Linux and attache the output of 'lsusb -vvv'
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**Additional context**
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Add any other context about the problem here.
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The [Bootloader configuration](https://www.raspberrypi.org/documentation/hardware/raspberrypi/bcm2711_bootloader_config.md) page describes how to enable UART or NETCONSOLE logs. For complex USB boot issues NETCONSOLE logs are recommended.
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